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Update Ticket Request Page

You can access the Update Ticket Request page by clicking on 'Update Ticket Request' under the 'Advanced' section in the left sidebar. This page provides a detailed list of all update ticket requests submitted by agents, allowing administrators to review and action them.

Interlink Shipping Portal Update Ticket Requests Page

1. Export Options

The report data can be exported in different formats:

  • Export to Excel ( icon): Exports the current report data to an Excel spreadsheet.

2. Update Ticket Requests Table

The main table displays detailed information for each update request, including:

  • Ticket #: Unique identifier for the ticket.
  • Submitted By: The agent who submitted the request.
  • Reason for Update: A brief reason provided for the update.
  • Details: Specific details about the requested change (e.g., vessel change).
  • Attachment: A link to view any attached documents related to the request. 
  • Status: The current status of the request (e.g., 'Pending').

The table also includes pagination controls and a search bar.

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